Everyone is the office treats you with respect from the moment you check in with the receptionist. Not just the dentists and hygienists/technicians, but the office staff as well. I had to get a temporary crown in a rush because I cracked a tooth just days before I was going o"n vacation. They scheduled me for a same day appointment and put in a temporary crown. I didn't have to wait more than 10 minutes even though I had made the appointment that morning. Also, I had a problem with the insurance company which was denying coverage for a certain treatment. The account person in the office called me and explained the problem and suggested that perhaps I could get it straightened out with the insurance company and avoid having to pay the bill. Eventually, I knew that I would have to pay for the service, but she offered me a chance to try and get the insurance first instead of hassling me for the payment immediately. I have been going to Patrick Family Dental for a couple of years now and I am happy to recommend them to anyone.
First impressions mean everything and this group did not disappoint. Everyone was knowledgeable and friendly. Will definitely get all of my dental needs taken care of here.
I can't recommend this practice enough. Every time we've gone, we've received quick and friendly service, the hygienists and both Dr. and Dr. Patrick are incredibly helpful, thorough, and they take pride in what they do. I've had to cancel last minute, due to unforeseen issues, and the staff has gone out of their way to try and make it work without losing my time slot, and have been very understanding of hardships coming up that would prevent someone from being able to come in as scheduled. I'm always given helpful recommendations on how to better take care of my teeth without being given a sales pitch for every product and service under the sun while I'm in the chair like I have been at previous practices. Seriously, I can't say enough about how great Patrick Family Dental Care is.
I have had a lot of dental work completed on me over the years. I am very apprehensive about going to the dentist. Some of my experiences have not been great. However Patrick Family Dental is one of the best I’ve been to. I have had cleanings, a crown replaced and a partial completed there in the last 6 months and each time I went I was met by smiling happy staff. My hygienist is Jenny. She is awesome. Makes you feel right at ease and my teeth feel great after her cleanings. Dr. Leslie is also awesome. It’s like she is artistic as a dentist. She is always cheery and caring in her work. I was amazed and completely happy with my recent crown work and partial creation. All of the support staff are engaged and happy. So when you go you will feel right at ease. I needed that. My husband needed that. I am glad I chose Patrick Family Dental when we moved to Smyrna. I highly recommend them. This will be my dentist office for life no matter where I live.
I love my dentist. Both doctors Patrick are concerned about my comfort and getting the procedure and fit RIGHT. Their whole staff is polite and professional. With my busy schedule I appreciate the digital reminders so I don't miss appointments. There expanded facility is the bomb...a very pleasant place to get dental care.
Have been a patient for many years. Consistently the best dental practice of my adult life. From front office to hygentists to the doctors, I've always felt cared for yet thoroughly comfortable with the quality of care.
I highly recommend this practice. I am always seen promptly and treated with respect and kindness. From the front desk staff to the hygienists to the dentists, all are professional and personable. I have had my teeth cleaned, crowns done, and had a mouthguard made in the last 6 months. I have been seen very quickly when in pain (cracked tooth) and at times that accommodated my work schedule. It is hard to find a good dentist with a great staff. I have found one!!!
I’ve been going to my previous dentist for 10+ years. Today I made the switch because I wanted a place closer to home. This team is great! They explained everything they were doing and before they began any work they gave me a “spot on” cost estimates! Best customer service ever! Highly Recommend!!
I love Patrick Family Dental! I’ve been a patient of Dr. Patrick (Alex) I think since 2011 or 2012. A few years back, I had some issues going on with my teeth. Dr. Patrick literally took his time to find the best solution for me. He personally called to see how the treatments were working! And that means a lot because I have ridiculously sensitive teeth and his patience through the process was and is still amazing! The hygienists there are really helpful. They answer questions and give recommendations. The ones that I’ve seen have always been considerate to my sensitivity. And it’s a plus the office has Netflix! Totally cool to watch The Office while getting my teeth cleaned! If you’re looking for a dentist, I would definitely recommend. There are new doctors in the office, which I’ve never seen but I’m sure they are exceptional! I did see Dr. Leslie once when Dr. Alex was out and she’s just as nice!
Very professional and nice. I went in for my first cleaning appointment today and I was so impressed! My hygienist was kind and informative during my entire cleaning. When I met for my financial review of the next procedures we will be doing, everything was explained to me perfectly. I’m so glad I gave this office a try!